For Milk Recipients

Donor milk may be a good nutrition option for your baby. For some babies with complex medical needs, donor milk may be essential. It is always a good idea to talk to your baby’s doctor about your options regarding donor milk.

Hospital Use

Most of the pasteurized donor human milk dispensed by Milk Bank WGL is delivered to Wisconsin and Illinois hospitals. Donor milk is primarily used in the NICU or postpartum unit.

Examples of conditions that may warrant the use of donor milk include:

  • prematurity
  • small for gestational age
  • GI disorders (e.g. gastroschisis, necrotizing enterocolitis)
  • hypoglycemia
  • hyperbilirubinemia
  • sepsis
  • heart disease
  • organ transplant
  • spinal muscular atrophy
  • some metabolic diseases
  • some congenital or acquired conditions

If you have questions about feeding donor milk to a baby that is currently in the hospital, talk to your doctor about your options.

If you are a current hospital partner and would like to order donor milk, please call 847-262-5134 or email orders@milkbankwgl.org.

Home Use

Donor milk may be used at home for many reasons, including:

  • low milk supply or delayed supply
  • parental absence or separation
  • maternal medication contraindications
  • adoption
  • surrogacy
  • parental conditions (e.g. HIV status)

Sometimes, a baby has more complex medical needs. Due to these conditions, they may require donor milk at home after leaving the hospital. Examples of may include:

  • failure to thrive
  • severe reflux
  • severe formula intolerance
  • GI disorders (e.g. gastroschisis, necrotizing enterocolitis)
  • prematurity or small for gestational age
  • heart, kidney, or liver disease
  • spinal muscular atrophy
  • some metabolic conditions
  • some congenital or acquired conditions

Donor Milk Pricing

Using a HMBANA-accredited milk bank is the best way to ensure that your donor milk is safely screened and processed. There is a charge for pasteurized donor human milk because of the process that makes it safe — thorough screening of donors, testing, pasteurization, and careful handling. Please see our For Healthcare Providers page if you would like more information about our safety measures.

Milk Bank WGL works directly with each family to determine expected costs. We offer convenient self-pay options, including secure online credit card payments for any patient balance due.

Shipping is available via UPS or same day courier within a 50 mile radius, and prices will vary based on delivery location. There is a $15 dry ice fee for all UPS shipments.

Insurance Coverage

The cost of donor milk is sometimes covered by insurance. A staff member will help you to determine eligibility and benefits for your insurance plan. For specific information regarding insurance coverage in the state of Illinois, please review our Insurance Coverage Fact Sheet.

For military families in Wisconsin and Illinois, TRICARE has specific criteria for donor milk coverage, which can be found on their website. Prior authorization is required.

Insurance coverage is evaluated on a case-by-case basis and is subject to clinical need, insurance plan, group coverage benefits, and and each plan’s in-network or out-of-network status.

Please complete our Outpatient Interest Form and a member of our team will contact you as soon as possible to start the process. You can also contact us directly at 847-262-5134.

Charity Care

Milk Bank WGL’s Charity Care Program offers significant discounts for families in need who are not eligible for insurance coverage. Discounts may be offered based on financial need, clinical need, our available supply of donor milk, and any other relevant factors. Charity care is not available at dispensary locations.

How to Order

There are two ways to order donor milk for home use.

  1. Milk Dispensaries: Depending on your location, the quickest way may be to contact a dispensary. We partner with over 20 independent locations where families can purchase donor milk. This is ideal for short-term needs such as after hospital discharge, when transitioning to work, or during cases of travel. For dispensary locations and hours, see the locator map below.
  2. Directly from Milk Bank WGL: For long-term use or for clinical treatment, or if there is not a dispensary near you, please complete this brief Outpatient Interest Form.

If you are not sure where to start, you can contact us at 847-262-5134.

Outpatient Dispensaries

A milk dispensary is a healthcare location in the community that helps to increase access to donor milk. You can work with the organization directly to get donor milk for a baby at home. Dispensaries are best for short-term use.

We have a growing network of community donor milk dispensaries in Wisconsin and Illinois. Check here often for new dispensary locations opening in your area!

To receive donor milk from a dispensary, follow these steps:

  • Contact your child’s medical provider and request an order for donor milk.  You can bring the order or prescription to the dispensary or request to have it faxed directly to the dispensary.

  • Contact the dispensary for hours, pricing, and availability. Dispensaries accept cash and credit payments. Unfortunately, they are unable to bill your insurance at this time.

  • Pick up your donor milk during the dispensaries business hours.

Please Enter a City, County, or Zip Code to locate the nearest donor milk dispensary.

      Outpatient Dispensary Directory

      Hoey Apothecary
      4002 Monona Drive
      Madison, WI 53716
      608-221-4639

      MD Custom Rx
      19035 W Capitol Drive
      Suite 105
      Brookfield, WI 53035
      262-373-1050

      HSHS St. Vincent Hospital*
      835 S. Van Buren Street
      Green Bay, WI 54301
      920-433-8300

      Authentic Birth Center
      530 N 108th Place, Suite 100
      Wauwatosa, WI 53226
      414-231-9640

      Door County Medical Center
      323 S. 18th Ave
      Sturgeon Bay, WI 54235
      920-746-3595

      Oakleaf Clinic – Eau Claire Medical Clinic
      3213 Stein Blvd
      Eau Claire, WI 54701
      715-836-9242

      *Requires prescription for all orders

      Birth Center of Chicago
      3832 N. Lincoln Ave.
      Chicago, IL 60613
      773-232-2299

      Burr Ridge Birth Center
      7000 S. County Line Road
      Burr Ridge, IL 60527
      630-793-2676

      Champaign-Urbana Public Health District
      201 W. Kenyon Rd.
      Champaign, IL 61820
      217-531-4324

      Family Drug of Carbondale
      2300 W Main Street
      Carbondale, IL 62901
      618-529-5351

      Family First Women & Children’s Healthcare
      2560 Hauser Ross Dr, Suite 425
      Sycamore, IL 60178
      815-784-6300

      Her Birth Right
      1044 E. Sibley Blvd
      Dolton, IL 60419
      708-455-5898

      Milk Bank WGL
      1699 Elmhurst Rd.
      Elk Grove Village, IL 60007
      847-262-5134

      New Mother New Baby
      649 Landwehr
      Northbrook, IL 60062
      847-272-1500

      The Nurturing Nook
      Adventist Hinsdale Hospital
      121 N Elm Street
      Hinsdale, IL 60521
      630-856-6455

      Oswald’s Pharmacy
      88 W. Gartner Road
      Naperville, IL 60540
      630-355-2500

      OSF St. Francis
      530 Glen Oak Ave
      Zone 2; 5th Floor
      Peoria, IL 61603
      309-308-2941

      OSF St. Francis Breastfeeding Resource Center
      7800 N. Sommer St
      #508
      Peoria, IL 61615
      309-683-6672

      Peaceful Birthing Doula Services
      201 E. Army Trail Road # 307
      Bloomingdale, IL 60108
      630-635-2189

      Questions?

      Please reach out at any time for information about using milk in the home, finding a dispensary, or working with your hospital team to get donor milk for an inpatient.

      Contact us at 847-262-5134 or email info@milkbankwgl.org if you have any questions.